Real Stories From Real Owners
Don’t take it from us. Here the real challenges and real successes of some of our longest clients.
$30M+
Total Revenue Generated
52%
Increase in Cash Balance
10hrs
Back a week to do what you want
PHYSICAL THERAPY
In 2017, PMPT owners Dr. Joey Salgado and Dr. Josh Moreali were looking for a business coach who could diagnose their issues and provide guidance on decision-making and organization.
After working with various coaches that didn't work, they turned to Owners Club as a referral from a friend.
Progressive Motion
What we installed
Carved out roles so team members knew where to focus and how to prioritize
Improved operational rigor for meetings and check-ins
Built a strategic approach around testing
Developed foundational documents and processes for decision-making
Results
50%+
Increase in year-end revenue from 2021 to 2022
253 → 333
Average visits per month (33% increase)
"What we like about Owners Club is that it provides simplicity. Young took the time to interview each member of the team to get an overarching assessment, which was so appreciated. When you don't know what you don't know, you end up making assumptions on what's important to focus on—Young simplified and clarified things for us."
— Joey & Josh
DOG TRAINING
Primepaw
Primepaw, a positive reinforcement dog training facility in San Francisco, was founded in 2015 by James Baybayan. The goal has always been to help humans recognize the incredible potential of dogs.
The dedication to dogs was unparalleled, but the business needed operational help, financial rigor, and people management systems. When James connected with Owners Club, he had a fractured team, limited SOPs, and the business was in substantial debt with no fiscal visibility.
What we installed
Stabilized financial state, cash balance 3x-ed within 1 year
Weekly step-by-step framework to programmatically approach the business
After months of testing, identified 3 predictable ways of gaining new customers
People management systems with a strong GM, admin, and dozens of trainers
Results
$1M+
Annual revenue surpassed in year 2 of coaching
20+
James has gotten 20+ hours back per week. He often spends winter weekends on a snowboard while his facility runs smoothly without him.
"That's where Owners Club has just been super instrumental in our growth. It's given myself more space mentally to work on bigger things. We have tons of systems in place now that work together to create our viable company. Operations are very tight and we're looking forward to continuing to scale and providing high quality services to the dog community."
— James Baybayan, Founder of Primepaw
ARCHITECTURE & DESIGN
La Union Studio
Sergio and Sonia founded La Union Studio to merge their architectural expertise with a commitment to community-centered design. Their work spans residential projects, commercial spaces, and cultural installations across the West Coast.
But running a studio together meant blurred lines between partnership and marriage. They were working 70+ hour weeks, underwater on project finances, and constantly disagreeing on business decisions because they had no shared framework to reference.
What we installed
Defined clear roles and decision-making authority for each partner
Project profitability dashboard to track every commission in real-time
Weekly business meetings with agendas—kept work talk out of dinner
Hired project coordinator to handle client communication and timelines
Pricing framework that ensures 40%+ margins on every project
Results
4mo.
Increased cash balance to 4 months of run rate with clear financial visibility. The team has achieved financial freedom and flexibility.
40%
Reduction in hours worked (70hrs → 42hrs/week)
Sergio and Sonia now take intentional time off together… not talking about work. They've hired two junior architects and are pursuing larger institutional projects with confidence.
"Finally felt like business partners instead of just operators drowning in tasks. The system gave us our marriage back. We make decisions based on data now, not emotions. It's changed everything."
— Sergio & Sonia
FLORIST
Mallory with the Flowers
Mallory started buying grocery store flowers in 2017, watching YouTube videos and making arrangements for friends. Today, she curates large floral experiences for HBO's Insecure, Girls Inc., Rare Beauty, Gucci, and Amazon.
Like many owners in Owners Club, Mallory is a master at her craft but needed an operating system to refine her business, scale sustainably, and clean up her finances.
What we installed
Weekly step-by-step task list to work on the business, not just in it
Full bookkeeping team to increase financial acumen
Hired a Studio Manager to handle inquiries and invoicing
Systems to maintain 60% profit margins on projects
Results
30%
Growth rate in first year of coaching
6 → 13
Events per month after hiring Studio Manager
Mallory took maternity leave in 2024 while the business continued to flourish—exactly what the system was built for.
"Having a team behind you to rally you, keep you accountable, and push you to new heights is what Owners Club truly does."
— Mallory
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Let's install the system that turns your chaos into clarity.